Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"9bd2b37741428b9f33e610e35d1843de9073c048_lout","branding":{"id":"1","key":"bsis","name":"Blanchard Support","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/42ecdc93-fdcc-4318-b93a-024660465ca4/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmMDZmZTRkOC1iZTRlLTQ4YWEtOWU4Ny1lMWM1YzZjZDNiYWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQyZWNkYzkzLWZkY2MtNDMxOC1iOTNhLTAyNDY2MDQ2NWNhNCI6WyJyZWFkIl19LCJleHAiOjE3NzEzMjMwMzIsIm5iZiI6MTc3MTMyMjQzMn0.QN9Ye_-fdSVQ0eh2T-A_RS4Q-EtI1SrpK7ScNq1vlcA&client=f06fe4d8-be4e-48aa-9e87-e1c5c6cd3baf&mode=fit","logoId":"42ecdc93-fdcc-4318-b93a-024660465ca4","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Blanchard Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Blanchard Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#66a8f7","helpCenterTitleColor":"#fffdfd","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"bsis","projectId":10200,"serviceDeskId":1,"name":"Blanchard Support","description":"<p>Welcome! You can raise a Blanchard Support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":11033,"iconUrl":"https://blanchard.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11033","groups":[1],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":11026,"iconUrl":"https://blanchard.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11026","groups":[1],"key":""},{"id":"5","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":11039,"iconUrl":"https://blanchard.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11039","groups":[1],"key":""},{"id":"7","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":11007,"iconUrl":"https://blanchard.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11007","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":11030,"iconUrl":"https://blanchard.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11030","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,2,4,5,7],"2":[2,4,5,7],"4":[4,5,7],"3":[4,5,7],"5":[5,7],"7":[7],"6":[7]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"BSIS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmMDZmZTRkOC1iZTRlLTQ4YWEtOWU4Ny1lMWM1YzZjZDNiYWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMjAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzEzMjM2MzIsIm5iZiI6MTc3MTMyMjQzMiwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.07Fi9eBlaSVgahJr8t2qNJuyswO5cm16fCTNxy7Svp4","targetCollection":"upload-project-10200","endpointUrl":"https://api.media.atlassian.com","clientId":"f06fe4d8-be4e-48aa-9e87-e1c5c6cd3baf","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}